Visuals China — Privacy Policy

Last updated: 22 January 2026 · Contact: click@visualschina.com · visualschina.com

Introduction

Visuals China ("we", "us", or "the Company") is committed to protecting the privacy of everyone who uses this website. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. It is intended to help you make informed decisions when visiting or interacting with our website.

In this Policy, "Site" refers to our website at visualschina.com. "Service" refers to the content and functionality accessible through the Site — including our portfolio, company information, and contact or enquiry forms. "You" refers to you as a visitor or user of the Site.

By accessing the Site or using the Service, you accept this Privacy Policy and our Terms & Conditions (available at visualschina.com/terms-conditions), and you consent to our collection and use of your personal information as described here.

I. INFORMATION WE COLLECT

We collect two categories of information: Non-Personal Information and Personal Information.

Non-Personal Information is data that cannot be used to identify you individually — for example, browser type, referring URLs, device type, time and date of access, and aggregated usage statistics.

Personal Information is information you actively provide to us, such as your name, email address, or phone number, submitted through a contact or enquiry form on the Site.

1. Information collected automatically

You do not need to submit any Personal Information simply to browse the Site. However, like most websites, we automatically collect certain technical data when you visit — including your referring URL, browser type, device, and access time. This is collected using cookies: small text files placed on your device by our server. Cookies allow us to track Non-Personal Information and remember your preferences across visits. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). Specifically, we use cookies to:

• track user preferences and activity to improve website functionality and experience;

• monitor form submissions to ensure reliable operation of our contact services;

• analyse traffic and usage patterns to improve content and site performance.

We use a persistent cookie for Google Analytics to monitor and improve the user experience, and a persistent cookie to remember preferences such as language selection.

2. Information you submit via forms

If you contact us, subscribe to our newsletter, or submit an enquiry through the Site, you will be asked to provide personal contact information such as your name and email address. By submitting that information, you authorise us to collect, store, and use it in accordance with this Privacy Policy.

3. Children's privacy

If you believe this has occurred, please contact us at click@visualschina.com.

II. HOW WE USE AND SHARE INFORMATION

Personal Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. We may share it with trusted service providers who assist in operating the Site — for example, email delivery services — who are required to handle your data only as directed by us and in accordance with this Policy.

We use Personal Information primarily to communicate with you: to respond to enquiries, provide support, and send updates or information you have requested.

We may also disclose Personal Information when required to do so by law, or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

Non-Personal Information

We use Non-Personal Information to improve the Site, understand usage trends, and customise the user experience. This information is not restricted by this Policy and may be shared with partners or used for analytics at our discretion.

In the event of a merger, acquisition, or sale of company assets, your Personal Information may be transferred to the acquiring entity, who will continue to handle it in accordance with this Policy. We will notify you of any material changes to how your information is handled by posting an updated Policy on the Site.

III. HOW WE PROTECT YOUR INFORMATION

We apply technical and organisational security measures to protect your information from unauthorised access, alteration, or disclosure. These include encryption, firewalls, and secure server technology.

No security system is completely impenetrable. By using the Service, you acknowledge that you understand and accept the inherent risks involved in transmitting information online.

IV. YOUR RIGHTS REGARDING PERSONAL INFORMATION

You have the right to opt out of marketing communications from us at any time. Every promotional email we send includes an unsubscribe link — use it at any point to stop receiving that type of communication. Please note that opting out of marketing emails does not affect administrative or service-related communications, such as updates to this Policy.

V. LINKS TO OTHER WEBSITES

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and this Policy does not apply to them. We encourage you to read the privacy policy of any third-party site before providing it with your personal information.

VI. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated by posting a notice on the Site or, where appropriate, by email. Material changes take effect 30 days after notification; minor clarifications take effect immediately. We recommend checking this page periodically to stay informed.

VII. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

click@visualschina.com

Last updated: 22 January 2026